Latency with Verizon

Incident Report for Textel

Resolved

This incident has been resolved.

Posted Apr 05, 2023 - 20:05 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 04, 2023 - 15:50 CDT

Investigating

Operations is currently investigating possible messaging latency issues with Verizon.
This issue may be impacting software customers' MO / MT messaging from / to Verizon, as well as DLRs.

Posted Apr 04, 2023 - 13:38 CDT

This incident affected: Web Portal, Mobile Applications, Messages, Delivery Receipts, and API.