Delays in Message Delivery

Incident Report for Textel

Resolved

This incident has been resolved.

Posted Dec 12, 2023 - 08:21 CST

Monitoring

We are observing normal delivery of messages. We will continue to monitor and work with our partner carrier for resolution.

Posted Dec 11, 2023 - 14:51 CST

Identified

We have identified a delay in delivery impacting both Toll-Free and Long Code SMS messages. We are working with our partner carrier to resolve the issue.

Posted Dec 11, 2023 - 11:03 CST

This incident affected: Messages, Delivery Receipts, and API.