Intermittent Delays towards T-Mobile Destinations

Incident Report for Textel

Resolved

This incident has been resolved.

Posted Mar 22, 2023 - 23:13 CDT

Monitoring

Operations has observed Improvement in this latency issue towards T-Mobile.

This issue may have affected toll-free SMS and MMS messages to T-Mobile destinations.

We will be Monitoring for full Resolution while awaiting an update from the Carrier.

Posted Mar 21, 2023 - 17:16 CDT

Investigating

Our engineers are currently investigating intermittent delays for toll-free messages towards T-Mobile destinations. Updates will be provided as more information becomes available.

Posted Mar 21, 2023 - 14:54 CDT

This incident affected: Web Portal, Mobile Applications, Messages, Delivery Receipts, and API.