AT&T Latency

Incident Report for Textel

Resolved

This incident has been resolved

Posted Aug 03, 2023 - 15:11 CDT

Monitoring

A fix has been implemented and Zipwhip Operations are monitoring the results.

Posted Aug 03, 2023 - 12:57 CDT

Investigating

Zipwhip Operations is currently investigating possible messaging latency issues with AT&T.
This issue may be impacting customers' messaging from/to AT&T, as well as delivery receipts.

Posted Aug 03, 2023 - 11:36 CDT

This incident affected: Web Portal, Mobile Applications, Messages, Delivery Receipts, and API.